FAQs
Frequently Asked Questions
At ANIMPARK, we value transparency and customer care. If your question isn’t covered here, contact us via Contact Page or info@animpark.com.
Yes! We provide free standard shipping on eligible orders.
Wherever you are, ANIMPARK can reach you.
Orders are processed within 1–2 business days. Delivery takes 5–7 business days.
You’ll receive a tracking link by email once your order is shipped.
Returns are accepted within 30 days if unused and in original packaging.
Customers cover return shipping unless the item is defective or incorrect.
Contact us within 2 hours of ordering to request changes.
Contact us with your order number and photos if applicable.
Visa, MasterCard, PayPal, Apple Pay, Google Pay, American Express and Shopify Payments.
Yes. All prices include applicable taxes.
Email info@animpark.com or use the Contact Page.
Let the bed rest for at least 24 hours after unpacking.