Shipping policy

Who We Are

ANIMPARK (“we,” “us,” or “our”) operates the website https://animpark.com (the “Site”).

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below you will find details about our shipping procedures.

Shipping Costs

• ✅ Free Shipping: We offer free shipping on all orders.

Shipping Range

• 🌍 Delivery Area: We currently ship within the United States and Canada .
• 🚀 Future Expansion: We plan to expand our delivery areas in the near future.

Order Processing Time

• 🕒 Processing Time: Orders are processed within 1–2 business days, Monday to Friday.
• ⏰ Cut-off Time: Orders placed before 22:00 (GMT+01:00) are processed the same day; orders placed after are processed the next business day.
• ❌ No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

• 📦 Estimated Delivery: Orders typically arrive within 5–7 business days after processing, depending on location.

Shipping Process

• 🚚 Courier Services: We use trusted  and reliable courier services to ensure safe and timely delivery.
• 🔍 Tracking Information: A tracking number will be emailed once your order has shipped.

Lost or Damaged Items

• 💥 Damaged Orders: Contact us within 48 hours of delivery if your order arrives damaged.
• 📭 Lost Orders: If your package has not arrived within the expected timeframe, please contact us immediately.

Returns

↩️ Returns Policy: For full return instructions, please refer to our Return and Refund Policy.

Contact Us